Navigating Business Challenges: Staying Productive When Things Are Quiet – A Perspective for NDIS™️ Providers
Running an NDIS™️ business comes with its share of ups and downs. When things slow down, it’s easy to feel discouraged, especially when social media makes it seem like everyone else is thriving. But as accountant and entrepreneur Sarah Thomson wisely shares in "The Social Circus," it’s crucial to stay grounded and focus on growth—both personal and business-related—during these quieter times.
The Reality Behind Social Media
First and foremost, it’s important to remember that the success you see on social media isn’t always the full picture. Comparing your journey to others can be detrimental. Instead, use this time to reflect on your own goals and progress. This mindset is especially relevant for NDIS™️ providers, where the focus should always be on the quality of care and support, rather than external appearances.
Making the Most of Quiet Times
Economic shifts and global events can impact consumer spending and, consequently, your business. However, quiet periods offer a unique opportunity to regroup and enhance your operations. For NDIS™️ providers, this might mean keep working full days on rather than in your business:
- Nurturing Client Relationships: Reach out to clients, check on their needs, and strengthen those bonds. Personalised attention can go a long way in retaining clients and building trust.
- Organising and Systematising: Use this downtime to organise your files, refine your processes, and implement efficient systems. For instance, streamlining your incident management process or refining your NDIS™️ billing procedures can save time and reduce stress when things pick up again.
- Upskilling: Take this opportunity to invest in your professional development. Whether it’s through reading, podcasts, online courses, or revisiting past training materials, staying updated in the NDIS™️ sector is always beneficial.
- Marketing: Work on developing your marketing strategy, researching and developing content for your social media content. Schedule posts for three months of social media content. Follow up, follow up and follow up on previous email enquiries, reconnect and nurture those hot leads. Also check your socials where people have commented and engage with those warm leads. Attend networking events and join an interagency where you can demonstrate your skills, knowledge and build stakeholder relationships. Advertise and offer 15 minute 1:1 enquiry calls via a Calendly link to discuss a disability respite package offer or other service.
Preparing for Future Growth
Implementing systematic approaches, like efficient email management, lead tracking, and regular financial audits, can vastly improve your business’s efficiency. For NDIS™️ providers, having these systems in place means you’re always prepared for audits and can ensure compliance with the latest NDIA standards.
Diversifying Income Streams
During slower periods, consider exploring supplementary jobs or alternate income sources. This could mean creating online resources, developing packages for respite trips or even collaborating with other providers in the sector.
Take Action Now
If you’re navigating a slow phase in your NDIS™️ business, now is the time to take proactive steps. Organise, upskill, work on your marketing and prepare for the next wave of growth. Ready to take your NDIS™️ business to the next level? Join our private Warrior Community group and gain access to exclusive resources, Interagency Meetings, group coaching sessions for startups, and a supportive network of like-minded professionals. Visit our website to learn more about our services and how we can help you grow and thrive in the NDIS™️ sector.
Want more ideas? Book a complimentary 1:1 call with me HERE and let's connect!
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Tania
